FAQ's


CAN I BOOK ONLINE?

Yes! Follow the booking link in the menu bar on our website.
 

CAN I BOOK FOR THE SAME DAY?

For same day bookings, please call the salon on 63042888.

 

DO YOU SEND REMINDERS?

We send reminders by text or email 48hours prior to you appointment as well as a confirmation at the time of booking. Please do not reply to these messages, we do not receive the responses.

 

I NEED TO CHANGE MY APPOINTMENT, DO YOU HAVE A CANCELLATION POLICY? 

Reminders are sent 48 hours prior to your appointment, If you need to change your appointment, please give us a minimum of 24hours notice so that we are able to accomodate our waiting list clients. To reschedule your appointment, please call the salon. 

 

I’M A NEW CLIENT, DO I NEED TO BOOK A CONSULTATION BEFORE I BOOK AN APPOINTMENT?

We recommend colour consultations prior to your appointment if you are new to the salon, you are hoping to achieve a big change or simply not sure what you need to book for. This is so we can assess what needs to be done to achieve your desired result and to ensure we have the correct amount of time booked. This also allows us to provide you with an accurate quote.
**Please note that with big colour changes, it may take more than one appointment to achieve your desired result. We will be able to give you an idea of the process at your consultation.**

 

HOW LONG WILL MY APPOINTMENT TAKE? 

When booking your appointment we are able to provide you with an estimated finish time. Appointment time vary depending on what you are having done.

 

WHAT PRODUCTS DO YOU USE IN THE SALON?

We use;
Lakme Professional Colour
Eleven Australia hair care
My.Haircare Organic range

 

DO YOU OFFER STUDENT DISCOUNTS?

Ecu students receive a reduced price on some services Tuesday to Friday.
Mens cut’s $30
Ladies Cut’s $60
Balayage, Cut & Bdry from  $195

 

ARE YOU A TRAINING ACADEMY?

Our salon is located in ECU Jonndalup however we are not a training facility. All our staff are experienced, qualified stylists who are here Tuesday to Saturday for all your hair needs.
 

ARE YOU A UNISEX SALON?

Yes we provide hair services for everyone.

 

DO YOU OFFER BEAUTY TREATMENTS?

Bellissima Beauty is based inside Crown Salon. We are separate businesses so please contact Alicia directly for appointments on 0410174887 We will do our best to tee up appointment times so that you are able to get your hair and beauty needs taken care of together.
For more information visit bellissimaskinandbeauty.com.au 

 

SHOULD I USE PROFESSIONAL PRODUCTS AT HOME?

We will recommend the right haircare routine to prolong & protect your colour and to get the most out of your hair type. It is your choice, whether you follow the advice given however we cannot guarantee colour results if you are using pharmacy brand haircare ranges. Most contain Silicone, Sulphates and Parabens that can strip your colour and/or coat the hair.

 

NOT 100% HAPPY? WE WILL FIX IT!

We pride ourselves on our work so if there is any reason you are not happy with your result please contact us within the first 7 days following your appointment so that we can rectify the issue for you.